Privacy Policy for Mautplanen-asfings Traffic Solutions
This Privacy Policy describes how Mautplanen-asfings Traffic Solutions ("we," "us," or "our") collects, uses, and shares personal data when you use our site and services, including our digital vignette solutions, traffic monitoring systems, tolling technology integration, intelligent transportation system (ITS) development, traffic data analytics, and road safety enhancements.
Data Controller
Mautplanen-asfings Traffic Solutions, located at 12 Mountain View Street, 3rd Floor, Munich, Bavaria, 80331, Germany, is the data controller responsible for the processing of your personal data.
Data We Collect
We collect the following types of personal data:
- Personal Data You Provide Directly: This includes information you provide when using our services or contacting us, such as your name, address, vehicle registration number, payment information, and contact details. This may occur when purchasing a digital vignette or registering for an account on our online platform.
- Traffic Data: We collect data related to traffic, including vehicle locations, speeds, and routes, through our traffic monitoring systems.
- Technical Data: We automatically collect certain technical data when you access our site, such as your IP address, browser type, operating system, device information, and browsing activity. This is collected through cookies and similar technologies.
- Usage Data: We collect data about how you use our services, including the features you use, the pages you visit, and the time you spend on our online platform.
How We Use Your Data
We use your personal data for the following purposes:
- Providing and Improving Our Services: To provide you with the digital vignette services you request, to operate and maintain our traffic monitoring systems, to improve our site and services, and to develop new features.
- Customer Support: To respond to your inquiries, provide technical support, and resolve any issues you may encounter.
- Payment Processing: To process payments for digital vignettes and other services.
- Traffic Management: To analyze traffic data, optimize traffic flow, and improve road safety.
- Compliance: To comply with applicable laws and regulations, including tolling regulations and law enforcement requests.
- Marketing: With your consent, we may use your contact information to send you promotional materials about our services and products. You can opt out of receiving marketing communications at any time.
- Security: To protect the security and integrity of our site and services, and to prevent fraud.
Legal Basis for Processing
We process your personal data based on the following legal bases:
- Contract: Processing is necessary for the performance of a contract with you, such as providing you with a digital vignette.
- Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services, analyzing traffic data, and ensuring the security of our site. We only rely on legitimate interests where our interests are not overridden by your rights and freedoms.
- Consent: We may process your data based on your consent, such as for marketing purposes. You have the right to withdraw your consent at any time.
- Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
Data Sharing and Disclosure
We may share your personal data with the following categories of recipients:
- Service Providers: We may share your data with third-party service providers who assist us in providing our services, such as payment processors, data analytics providers, and cloud hosting providers.
- Toll Operators: We may share your data with toll operators for the purpose of enforcing tolling regulations.
- Government Authorities: We may disclose your data to government authorities when required by law or legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your data may be transferred to the acquiring entity.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. These measures include encryption, firewalls, access controls, and regular security assessments.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the duration of your relationship with us, to comply with legal obligations, and to resolve disputes. The specific retention periods depend on the type of data and the purpose for which it is processed.
Your Rights
You have the following rights regarding your personal data:
- Right to Access: You have the right to access the personal data we hold about you.
- Right to Rectification: You have the right to have inaccurate or incomplete data corrected.
- Right to Erasure: You have the right to have your data erased under certain circumstances.
- Right to Restriction of Processing: You have the right to restrict the processing of your data under certain circumstances.
- Right to Data Portability: You have the right to receive your data in a portable format and to transmit it to another controller.
- Right to Object: You have the right to object to the processing of your data under certain circumstances, including for direct marketing purposes.
- Right to Withdraw Consent: If we are processing your data based on your consent, you have the right to withdraw your consent at any time.
- Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your data violates applicable law.
To exercise your rights, please contact us at:
Mautplanen-asfings Traffic Solutions 12 Mountain View Street, 3rd Floor Munich, Bavaria, 80331 Germany
You can also contact us by phone at +49 89 217829209.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our online platform and, where appropriate, notify you by other means. Please review this Privacy Policy periodically for any updates.